According to Statista, the expected market volume of food delivery applications will be USD 182,327 Mn by 2024, which is undoubtedly a huge number. Another report by the same company reveals that the revenue generated by eServices online food delivery segment Restaurant-to-Consumer delivery is expected to be USD 22,898.2 Mn by 2023.
The growing use of food delivery applications has made the industry thrive at an unprecedented rate. Keeping in mind the popularity, usage, and demand for food delivery apps, it would be no wrong to consider them as your startup mobile app idea. In simple words, building a food delivery app for your startup is definitely a great option to assure immense success and growth. But the question here is how you would make your app different from the ones that are already there in the market. And, the answer is simply by integrating top-notch features into it.
To do the same, you must have an idea of the trending technologies as well as expectations of your targeted audience. Here, in this article, we have listed five such features that you should add in your online food delivery application to make it immensely popular among your customers:
- Order scheduling
- Multiple payment options
- Live food tracking
- Social media integration
- AI-based chatbots
Let’s read about these features in detail:
OrderScheduling
Providing your customers with the convenience to schedule the delivery of the order is totally a new concept. You can add this to your food delivery mobile application to make it stand apart. This option would be really helpful for those who know what they have to eat throughout their day; they can order all the meals in one go and get it delivered at the preferred time.
Multiple Payment Options
Making payment may be the last process of food ordering but it plays a crucial role in delivering an unmatchable experience to the app users. To ensure the convenience of the users, it is advised to integrate all the payment gateways in your app. Apart from this, make sure the whole payment process is easy, secure, and hassle-free.
Live Food Tracking
Providing live food tracking option is the best way to deal with your impatient customers. It can also reduce the number of calls to your customer support team. With this option, users can check the real-time status of their order, i.e. whether it is being prepared, picked, or out for delivery. It can also update them about the delays along with the reason for the same. To offer a little extra to your customers, you can also provide them with the contact details (name, photo, and mobile number) of their food delivery agents. This will help to improve the customer experience.
Social Media Integration
Social media has influenced almost all the industries in the past few years. That’s because people like to share what they love. By adding social medial elements or social sharing options, you can increase user engagement. Besides this, the option would work as a marketing professional for your app. Wondering how? Whenever a user will share the photo or video of the food delivered through your app, it will increase the presence of your brand on social media.
To make people promote your app or share photos and videos of the dish delivered using your app, you can provide bonus or rewards programs. For example- you can add a few points (that can be used during the food ordering) to a user’s account who writes feedback or share experience about the food delivery through your app.
AI-Based Chatbots
Artificial intelligence has taken the world by storm by allowing businesses to make data-driven decisions using actionable insights provided by the technology. They can now make better marketing strategies considering the upcoming trends predicted by AI. You can also use the technology to deliver support services to your customers. We are talking about adding AI-based chatbots to your app to answer the queries of users. These chatbots are capable of understanding the intent of the query and provide the answer on the basis of pre-stored information. In this way, you would be able to handle multiple customers in real-time.
Now when you know the advanced features that should be there in your food delivery app, search for a trusted and experienced on demand app development services provider or hire food delivery app developers for your project. Don’t forget to check the portfolio or previous project of the company before you hand over your project. Besides this, look into the ratings and reviews submitted by their previous clients to have an idea of their work. Choose a company that offers you a perfect blend of cost and quality.
Final Words
Planning to build a new food delivery app for your startup? This article is for you. Give it a read to know five latest features that should be there in a food delivery app to make it popular among your audience. Not just for creating a new app, you can also consider these features to improve your existing food delivery app and increasing user base. To begin with the food delivery app development, find a reliable food delivery app development company or hire dedicated developers. Choose the one carefully to ensure that your project is in safe hands.
